How do I make a withdrawal?

You can withdraw the coins held in your Bsgex account by using our 'Withdrawal function'.  Withdrawals can be made to any relevant address such as a personal wallet or an alternative exchange service and must match the same coin you are withdrawing.

  • NOTE:  Please carefully check that the relevant address (i.e. personal wallet or exchange service) you input matches the cryptocurrency coin you are withdrawing and the wallet details are accurate. Any minor mistakes in the input of the wallet address or sending incorrect coins may result in their permanent loss.

Please follow the steps below to withdraw your cryptocurrency coins.

  1. Log in to your Bsgex account.
  2. Click "Funds" in the top menu.
  3. Click 'Withdraw' of the cryptocurrency coin you would like to withdraw from your Bsgex account, e.g. BSG.
  4.  Click 'Manage Address' (or alternatively select an address from your 'Address Book' if you have added before)
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  5. Enter Label (for memorization), address (BSG address you want to withdraw to), click 'Add' then close the windows.
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  6. Enter the amount you want to send in the 'Amount' field, OR click 'Withdraw all' to select your entire BSG balance to withdraw.
  7. Enter your Google Authenticator 2FA code on your mobile.
  8. Click 'Submit'
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An email will now be sent to your registered email address to notice 'The request of your BSG withdrawal has been successfully submitted' and another email will be sent after that to notice 'The request of your BSG withdrawal is in process'.