4- Your Account

4.1. Opening an Account

To use the Platform and our Services, you must open an Account by completing our process through the Platform. We can decline to open an Account or provide a Service, without notice and for any reason.

We will require proof (satisfactory to us) of your identity when you open an account, to enable us to meet our obligations under Applicable Law (in particular any anti-money laundering or countering financing of terrorism requirements). In addition, we may ask for such other information as we consider is necessary or desirable for us to obtain before we open an Account, and by applying for an Account you agree to provide us with any such information and authorise us to use your personal information to make enquiries to verify your identity either directly or through third parties.

We can change our Account opening process from time to time and without notice.

You agree that you will provide accurate, complete and truthful information wherever we require you to provide information, including as part of the Account opening process.

4.2. Using Your Account

Your Account comprises your Coin Balances (see clause 5 below) including, where applicable, any Fiat Pegged Tokens that you hold (see clause 6 below), and includes a record of all of your Transactions.

You agree to accept responsibility for all activities that occur under your account or password.

You must maintain the confidentiality and security of any information that can be used to access your Account. For this purpose, you must:
            not share your password, login information, or other security related information with any other person that may allow them to access your Account;
            not permit any other person to use or access your Account or login information;
            notify us if there has been, or you suspect there will be, any unauthorised use of your Account; and
            only create one Account, and not register as a user under multiple names (whether false or not).

Third parties may masquerade as a legitimate Bsgex site, social media account, telephone support number or App, in order to steal your credentials (phishing). We do not accept any liability, either directly or indirectly, for any loss resulting from accounts that have been compromised via phishing or any other scheme.

            We recommend that all users enable dynamic two factor authentication to prevent unauthorised account use.
            Bsgex site passwords should be unique to Bsgex and should never be stored insecurely on any personal device.
            You must only access your Account through the official Bsgex website (https://bsgex.com).

You understand that anyone accessing your Account will be able to enter into transactions using your Coin Balances and, where applicable, any Fiat Pegged Tokens and we have no obligation to verify or take any steps to verify any instruction received from you or appearing to be sent by you.

4.3. We Can Suspend Your Account

We may suspend, limit or restrict access to your Account, the Platform or any Service, at any time without notice, if:
            you fail to pay any amounts owing under these Terms to us or any other person when they are due;
            we become aware of a dispute over either the ownership of any Assets in your Account or the operation of your Account;
            we consider it necessary or prudent to clarify the authority of any other person claiming to act on your behalf;
            you have not provided all information needed for us to comply with any Applicable Law, or we have not been able to verify the information to our satisfaction;
            we receive a serious complaint or multiple complaints about you from any other person;
            we discover that some or all of the information that you have previously provided to us in order to open or operate the Account is materially inaccurate, and as a result we reasonably consider suspension is necessary or prudent to protect our, or any other person's, legitimate interests;
            we are unable to reasonably provide the Account or any Services as a result of any resource constraint, technical failures or other difficulties in providing the Platform;
            we reasonably consider we are required to do so by, or your continued access may result in a breach of, any Applicable Law (including any investigation, litigation or any government or regulatory proceeding relating to any Applicable Law);
            in our sole discretion, your conduct may bring the Platform, us or any other person into disrepute; or
            we suspect that you have breached, or your continued access might result in a breach, of these Terms.

If we suspend your Account or access to any Service, without giving you notice beforehand, we will give you notice as soon as reasonably practicable afterwards, unless we are unable to do so because of any Applicable Law.

The suspension will come to an end only when we are reasonably satisfied that the reason for the suspension no longer applies.

During the suspension, our Terms will continue to apply.

4.4. We Can Close Your Account

In addition to our rights under clause 4.3, we can close your Account at any time and without notice if:
            you have failed to pay any amounts owing under these Terms to us or any other person when they are due, and have failed upon request from us to rectify this failure within a reasonable time period;
            we are required to do so in order to comply with any Applicable Law, in any other jurisdiction;
            we reasonably believe that you have acted, or are acting, unlawfully;
            we reasonably believe that you have been aggressive or threatening to our staff or any other Users;
            you are not eligible for the Account, or any Service, under these Terms;
            you have not provided all information needed for us to comply with all Applicable Laws, or we have not been able to verify the information to our reasonable satisfaction;
            some or all of the information that you have previously provided to us in order to open or operate the Account or any Service is materially inaccurate, and as a result we reasonably consider closure or cancellation is necessary or prudent to protect the Platform or our or any other person's legitimate interests;
            we have suspended your Account because we have been unable to reasonably provide the Account or any Services as a result of any resource constraint, technical failures or other difficulties in providing the Platform, and we are unable to recommence providing the Account or any Services within a reasonable period of time; or
            we reasonably suspect the Account or Service is being used or obtained to facilitate fraud, money laundering or other illegal activity.

If we close your Account without giving you notice beforehand, we will give you notice as soon as reasonably practicable afterwards unless we are unable to do so because of any Applicable Law.

Subject to any Applicable Law, if we close your Account:
            these Terms will continue to apply to any actions, including any Transactions entered into by you, before the date of cancellation;
            you remain liable to make payment of any amounts owing to us or any other person, in relation to the use of the Platform, your Account or any Services; and
            we may at our discretion provide you with access to the Platform solely to the extent necessary to access to your Account for a period of 90 days to allow you to transfer your Coins to a different digital wallet or to redeem any Fiat Pegged Tokens. For the avoidance of doubt, you will not be able to receive the Services or access any other component of the Platform during this period. You acknowledge that after this 90 day period, you may no longer have access to the Platform to access your Coins and we will not have any liability to you for any loss, cost, damage or expense that results from your failure to exercise your right of access during such 90 day period.